Right of Withdrawal Information
Cancellation Policy
Consumers have a fourteen-day right of withdrawal.
Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (Reachimepx UG (haftungsbeschränkt), Bismarckstrasse 18, 74072 Heilbronn, Germany, info@fixrix.de, Telephone: info@fixrix.de) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, which is not mandatory. You can also electronically fill in and submit the sample withdrawal form or another clear declaration on our website info@fixrix.de. If you make use of this option, we will immediately (e.g. by e-mail) send you confirmation of receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
– To Reachimepx UG (haftungsbeschränkt), Bismarckstrasse 18, 74072 Heilbronn, Germany, info@fixrix.de
– I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following
goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for communication on paper)
– Date
(*) Delete as appropriate.
Special Notes
If you finance this contract with a loan and later withdraw from it, you are also no longer bound by the loan agreement, provided that both contracts form an economic unit. This is to be assumed in particular if we are simultaneously your lender or if your lender makes use of our cooperation with regard to the financing. If the loan has already been paid to us when the withdrawal becomes effective, your lender will enter into our rights and obligations from the financed contract in relation to you with regard to the legal consequences of withdrawal or return. The latter does not apply if the present contract concerns the acquisition of financial instruments (e.g. securities, foreign currencies or derivatives).
If you wish to avoid a contractual obligation as much as possible, exercise your right of withdrawal and also withdraw from the loan agreement, if you also have a right of withdrawal for it.